The expectations triangle
The navy equilateral triangle is the plan: the balance a business unit is expected to hold between cash collections, operating income, and the WIP and AR it carries. It's the fixed reference point everything else is measured against.
Performance in alignment
The shape with the green outline is actual performance, shaded blue when the unit is on plan. When results match expectations, the two triangles line up as one balanced shape, and leadership knows the unit is on plan without reading a single number.
Performance in deviation
When results fall below plan, the shape pulls away from the triangle and shades orange. Here, cash collections fall short. Work is still getting done but isn't converting to cash on schedule, so WIP and AR build up.
Performance above plan
When a unit runs ahead of plan, the shape extends past the triangle and shades green. Here, cash collections and operating income both run ahead of expectations while WIP and AR stay lean. Results above plan are worth understanding too, so what's working can be recognized and repeated.